Don't worry as I have a few suggestions which should help you resolve thissue If you wish to show appreciation for my efforts, mark my post as Accepted Solution.Īnd click on the Purple Thumbs up icon at the bottom of my comment.Īs I understand you have already tried the steps suggested and still having the issue updating the drivers. It's been a pleasure interacting with you and I hope you have a good day ahead. Hope this helps, for any further queries reply to the post and feel free to join us again.įeel free to post your query for any other assistance as well, Refer this link to know how to use HP support assistant. It should automatically download and install the latest updates and drivers for your PC. Next thing, I would suggest here is to update the BIOS and Chipset drivers for your PC, from our HP support website, using this link.Īlso, download and install HP support assistant on your PC. The installer detects the system's capabilities and installs the relevant drivers and applications. The Intel ME software components that need to be installed depending on the system's specific hardware and firmware features. NOTE: This Installs the Intel® Management Engine (Intel® ME) software for systems based on 3rd generation Intel® Processors or above. If the issue persists then you may also install the Intel® Management Engine (Intel® ME) Software. This Utility keeps your system up-to-date, detecting which driver updates are relevant to your computer. Meanwhile, you may try to install the Intel® Driver Update Utility. Use the following steps to perform a hard reset on a computer: Decreasing stored power is sometimes referred to as a "Hard Reset". Perform a Hard reset on the notebook : Many startup errors and other problems can be resolved by decreasing the amount of power stored in hardware components. In the meantime, let's try these steps here: Have you tried to update the Bios? Most of the times updating the Bios helps to resolves the issue. Have you tried to update the drivers either using Windows update or using HP Support Assistant? Have you recently made any software or hardware changes on the PC before the issue started? To provide you with an accurate solution, I'll need a few more details: Don't worry as I have a few suggestions which should help you resolve this issue. I understand you are having issues with the latest drivers for your HP notebook. Hi for taking an interest in the HP Support Forums! This is a great location to get resolutions and interact with experts from the community. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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